Covid-19 Homecare Update

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Following the latest COBR meeting, updated guidelines for the Delay phase in Coronavirus / Covid-19 have now been issued by the Government. These guidelines include:

  • People in “at risk” groups being asked within days to be largely shielded from social contact for 12 weeks.
  • 14-day isolation of entire household should ANY member of the household experience symptoms (high temperature and/or a new, continuous cough).
  • The cessation of non-essential social contact and unnecessary travel.
  • Those who are able to, should work from home.

As a Care company, we are doing everything possible to maintain high levels of support to our clients, however we recognise that we may have to adapt our delivery of service imminently, in order to ensure that our most vulnerable clients continue to receive care.

At present, the proposed changes are likely to be as follows:

Those who fall into the following categories will be visited as a priority:

  • Those without family support
  • Those with terminal / life-threatening illness
  • Those who require support with essential medication

Please be reassured that whilst some clients will be given priority, ALL clients will continue to receive care visits at this time.

In managing all care visits at this difficult time, we will no longer be able to guarantee visit times, but will still operate on an Morning / Afternoon / Evening basis. 

Visit durations may need to be altered to accommodate all calls.

With regret, the following visits will need to be temporarily halted:

  • Social Visits / Carer Escorts
  • Meals out
  • Elongated calls to facilitate cleaning and non-essential tasks

As we work together to manage this situation, we will request the following support from family members:

If you are local, we ask that you continue to support your loved ones in any way possible within guidelines. If there are visits that can be managed by family, or that are not needed, please let us know as soon as possible. This will allow us to free up resource to assist others in need.

If you are able, please ensure loved ones have a ready supply of healthy meals, drinks, antibacterial sprays / soaps and tissues.

If possible, increase your phone contact – in a period of isolation with limited social contact – conversation is much needed.

Whilst we will do our utmost to support with necessity shopping, we cannot guarantee staff availability to undertake weekly shopping and therefore request family members organise the shopping of food and other essential items.

When it is deemed necessary to instigate the aforementioned changes, you will be informed however we do expect this to be within the next few days.

As a team, we can reassure you that all staff members are briefed on the latest Government guidelines and know to alert a member of the management team immediately if they, or anyone in contact with a client, has a risk of infection. We urge you to do the same, in order that we can plan and manage our care accordingly. Carers continue to be well supplied in gloves, aprons and sanitisers. Carers continue to carry additional supplies of disinfectant wipes, tissues and antibacterial soap. Antibacterial soaps are now in most client properties for the use of clients, carers and families. Working together we will maximise safety for all.

You can also find further information by following the link below.

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

Please do not hesitate to contact us if you have any queries.

About Deckchair Care

Deckchair Care are an independent, privately-owned care agency. We look after the elderly in Cheshire and South Manchester.

Read more about our care service

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Fraudsters posing as Amazon in scam calls

Care agency service

Automated calls impersonating Amazon are being reported across the country.

The system says the victim’s personal information has been used for an Amazon Prime subscription and they should ‘press one’ to cancel the purchase.

After pressing one, victims are transferred to a person posing as Amazon customer service who try to remotely access their computer to steal details.

Remember: never install any software as a result of a cold call, always question uninvited approaches and call the company directly.

Any unexpected call or email should be treated with caution. Hangup on any automated calls, and say no thanks to anyone else.

About Deckchair Care

Deckchair Care are an independent, privately-owned care agency. We look after the elderly in Cheshire and South Manchester.

Read more about our care service

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Global initiative to use wearables detect Alzheimer’s

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Alzheimer’s Research UK has launched an initiative to revolutionise the early detection of diseases like Alzheimer’s. The project will harness and analyse a wealth of digital data to develop signatures of disease – or “fingerprints” – that can be then detected using wearable technologies, such as smart watches.

The collaboration aims to raise up to £100m of investment by 2030 to build and trial its diagnostic device on a large scale. Bill Gates and Iceland Foods Charitable Foundation, are early investors.

Diseases like Alzheimer’s, the most common form of dementia, start to develop in the brain up to two decades before symptoms of dementia begin to show. Researchers worldwide now agree that future treatments and preventions will have greatest benefit when given as early as possible in the disease.

Find out more on the Alzheimer Research UK website.

About Deckchair Care

Deckchair Care are an independent, privately-owned care agency. We look after the elderly in Cheshire and South Manchester.

Read more about our care service

elderly care

Concessionary GM travel now costs £10 per year to add tram and train.

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If you have a TfGM-issued pension-age concessionary pass or a Women’s Concessionary Travel pass, to continue to benefit from unlimited off-peak travel on trams and trains in Greater Manchester after 1 February 2020, you will need to pay an annual £10 fee.

There is no change to free, off-peak bus travel across England and, if you only use buses, you can choose not to pay to add tram and train.

The £10 charge does not apply to concessionary passes for disabled people.

The new scheme starts 1 February, but you can pay now, to make sure you’re ready. If you pay early, you will be covered for one year from 1 February 2020. After 1 February, you’ll be covered for a full year from the date you pay.

Visit the website to find out how to add tram and train to a pass: https://tfgm.com/tickets-and-passes/add-tram-and-train

About Deckchair Care

Deckchair Care are an independent, privately-owned care agency. We look after the elderly in Cheshire and South Manchester.

Read more about our care service

elderly care

Rapid response teams to help older people at home.

Care agency service

The NHS is planning to relieve strain on hospitals by offering a visit within two hours.

New teams will include nurses, physiotherapists, occupational therapists, social workers and social care staff.

The “urgent community response” teams will operate 365 days a year and will help older people and those with complex care needs try to avoid ending up in hospital.

The teams are a key element of the NHS’s plan to provide increasing amounts of care in people’s homes.

The NHS and councils in seven areas of England will start putting the teams together and hiring staff from April 2020, with at least three starting to offer the service before next winter. Cheshire is one of the 7 areas.

Age UK estimates that there are almost 500,000 older people in England who are living at home and have multiple health and care needs.

About Deckchair Care

Deckchair Care are an independent, privately-owned care agency. We look after the elderly in Cheshire and South Manchester.

Read more about our care service

elderly care

The TV repeats help people with dementia

Care agency service

TV repeats and familiar songs can help people with dementia by stimulating memories and keeping the brain active.

And while people with dementia might not remember the exact details of a film, they may recall how they felt at the end.

Experts say it is the emotional details of a favourite film or song that remain lodged in our minds.

Whether it’s an old song they used to enjoy or a classic film, reminiscing can be beneficial to someone with dementia – it can help to maintain their self-esteem, confidence and sense of self, as well as improve social interactions with others.

However, every person with dementia is different, so it’s important to listen and accommodate your loved one’s unique needs and wishes.

About Deckchair Care

Deckchair Care are an independent, privately-owned care agency. We look after the elderly in Cheshire and South Manchester.

Read more about our care service

elderly care

NHS Trusts trialing video conferencing

Care agency service

The chief information officer for West Suffolk NHS Foundation Trust, is championing the use of technology to improve the patient journey and enrich the experience of their staff.

An IT strategy runs from 2018 to 2021, that is largely around the programme of work agreed with NHS Digital.

One pilot scheme is being tested with a care home in the region.

The reason for the pilot is that the hospital sees 180 patients a year that didn’t actually need to attend the hospital – with many of them coming from a care home setting.

The pilot means we providing a small plastic suitcase with a tablet computer and a small number of Bluetooth devices that allow the care home staff, under the guidance of clinical staff at the hospital, to check the patient’s temperature and blood pressure and feed that into a virtual triage of the patient.

They can then add other clinical parties to the conversation – including an on-call GP, mental health and social care staff, or other clinicians, in order to reach a decision about what the best course of action is for a particular patient.

Apart from offering a fast, more efficient service, it eliminates the need for some patients to go to hospital and generate a saving in excess of £150,000.

NHS Foundation Trusts should continue to innovate so they can generate a return on investment through better patient care, diagnoses, staff experience and an increase in efficiency.

Read more about the work being done here.

About Deckchair Care

Deckchair Care are an independent, privately-owned care agency. We look after the elderly in Cheshire and South Manchester.

Read more about our care service

Home Care Agency
Care Agency in Gatley, Cheadle

Autumn is here

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The clocks have gone back and Autumn is well and truly here.

This is traditionally a busy time for Deckchair Care. Our care team has now grown to 18 and we welcome new clients in Cheadle, Wilmslow and Gatley.

If you are looking for some help – either for yourself or a loved one – take a look at our website and find out about our personal and companionship care service.

About Deckchair Care

Deckchair Care are an independent, privately-owned care agency. We look after the elderly in Cheshire and South Manchester.

Read more about our care service

elderly care

Hospitals with Vintage Makeover to help dementia patients

Funding social care

Photographs and films, ration books and a 1950s televisions have been used to transform wards across the UK into reassuringly familiar settings – including 1950s tearooms and seaside beach huts.

NHS England believes the “dementia-friendly adaptations” will help patients who struggle to adjust to their surroundings.

It is hoped these items from bygone eras may help trigger patients’ memories. If patients are engaged in meaningful activity and given mental stimulation, then they sleep better, feel less agitated, are less likely to get up in the night and less likely to fall.

Having a dementia-friendly place to stay may help these patients adjust better to their surroundings and reduce their reliance on medicine.

Hospitals taking part in the project

  • London’s Royal Free Hospital
  • West Yorkshire’s Airedale Hospital
  • Hull Royal Infirmary
  • Royal Preston Hospital
  • Wirrals Arrowe Park hospital
  • Grantham Hospital’s Manthorpe Centre:
  • Queen Elizabeth The Queen Mother Hospital in Margate:

Themes include:

  • A cinema room where patients can watch footage of old street scenes and sporting events from the 1950s and 1960s.
  • 1940s style reminiscence room, featuring pictures of ration books and old photographs
  • A ‘memories pub’ complete with replica beer taps and vintage posters.
  • Dementia wards, corridors and day rooms kitted out in a vintage seaside theme with beach huts signposting patient bays and a retro boardwalk mural.
  • A 1950s-themed “memory room” where patients can relax among period furniture, artwork and a replica 1950s television.
  • A day room, where patients can do a jigsaw or listen to the hospital choir sing music from the 1940s and 50s, with a retro television cabinet and vintage-style furniture.

About Deckchair Care

Deckchair Care are an independent, privately-owned care agency. We look after the elderly in Cheshire and South Manchester.

Read more about our care service

elderly care

Ofcom Tackles Broadband Pricing for the Elderly

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New measures have been designed to protect elderly customers from high broadband prices.

Ofcom, the UK communications regulator, has announced a number of measures associated with broadband contracts and Internet Service Providers.

The new measures are designed to protect the elderly from high prices and ensure they are treated fairly. Additionally, internet service providers are now required to cut prices for out-of-contract customers.

Ofcom is seeking to ensure vunerable customers don’t end up paying more money for their loyalty to a particular service provider.

Ofcom found that around 40 percent of broadband customers (8.8 million) are out of contract, and that significant savings are available to those who sign up to a new deal with their current provider.

As a result, the UK’s largest service providers (including BT, Sky, TalkTalk, EE and Plusnet) have made a number of commitments to protect customers and cut prices for those who are out of contract, from March 2020.

TalkTalk and Virgin Media will carry out annual price reviews with their vulnerable customers. While BT, EE, Plusnet and TalkTalk will protect out-of-contract customers from above-inflation price rises.

On 15 February 2020 broadband customers must also be told when their contract is coming to an end, and shown the best deals available.

About Deckchair Care

Deckchair Care are an independent, privately-owned care agency. We look after the elderly in Cheshire and South Manchester.

Read more about our care service

elderly care